Refund Policy

Last updated: 09 June 2025

 

At Cougar-Vix, we strive to provide our clients with clear expectations regarding our services and payment terms. Please review our refund policy carefully.

 

 1. No Refunds

 

All payments made are non-refundable, with no exceptions. By engaging with our services, you agree to this policy.

 

2. Payment Terms

 

The time required to complete the agreed-upon services will be clearly communicated and agreed upon before we commence work. Payment for these services is required upfront.

 

3. Extended Timeframe

 

Should additional time be required for the completion of services, any extension must be mutually agreed upon before the additional work commences. The cost for any extended time will also be paid upfront.

 

4. Acknowledgment

 

By proceeding with our services, you acknowledge that you have read and understood our refund policy and agree to its terms.

 

If you have any questions or concerns about this policy, please do not hesitate to contact us via WhatsApp